Returns & Refunds
30 days to request a return.
Contact our customer support team within 30 days after delivery. We’ll review your request and provide the next steps.
How to request a return
- Contact our team: email support@armleybigdiscount.shop within 30 days after delivery.
- Share the order details: include your order number, the item and the reason for your request.
- Provide photos when relevant: if an item is damaged, defective or incorrect, include clear photographs where possible.
- Wait for instructions: our team will review the request and provide the applicable return instructions and destination. Do not ship the item until you receive those instructions.
Return eligibility and condition
Return requests are reviewed individually. Please keep the product, packaging, accessories and any included documentation together while your request is being reviewed. This policy does not limit any rights you may have under applicable consumer protection laws, including rights relating to faulty, damaged or incorrectly supplied goods.
Return shipping
Return shipping arrangements and responsibility for return shipping costs will be confirmed by our support team when the request is reviewed, taking into account the reason for the return and applicable law. Please do not ship an item until you have received instructions.
Refunds
Once an authorized return or other refund request has been reviewed, we will notify you of the outcome and any next steps. Approved refunds are issued to the original payment method where possible. The time it takes for funds to appear may depend on your payment provider or financial institution.
Damaged, defective or incorrect orders
Please contact us as soon as reasonably possible after discovering a problem. Include your order number and photographs of the item and packaging so we can assess the issue and advise you on the available remedy.